Refund policy

Krank Golf Return and Refund Policy

Satisfaction Guarantee

Krank Golf provides high-quality golf clubs and accessories at competitive prices. If you are not completely satisfied with your purchase, we offer the following solutions:

• Krank Golf will assist in adjusting your club to better fit your swing.
• Unhit drivers may be returned within 30 days of purchase for a refund minus a 20% restocking fee.
• Contact customerservice@krankgolf.com or call 480-699-5041 to initiate a return.
• All repairs or replacement clubs will require additional shipping & handling charges.

Return Conditions

• No return merchandise will be accepted without a valid reason and prior authorization.
• Krank Golf does not refund hit products.
• All returns must be freight prepaid, accompanied by the original packing slip or proof of purchase, and returned in unhit condition within 30 days of receipt.
• A 20% restocking fee applies to all returns.

Warranty & Exchanges

All Krank Golf products are covered by a 12-month limited warranty against defects in materials and workmanship under normal usage.

• Krank Golf will replace or repair any broken club once within 12 months from the verified date of purchase.
• Long Drive setups have a 30-day warranty for heads only.
• Buyers are responsible for all shipping costs related to warranty claims.
• If Krank Golf determines the damage was due to misuse, there will be no repair or replacement.
• All club setup changes (length, loft, shaft flex, etc.) will incur a $25 change fee per club.
• Long Drive setups will incur a $100 change fee per adjustment.

For warranty claims, contact us at (480) 699-5041 to obtain a return authorization number before returning any product.